Information on Online Dispute Resolution
according to Art. 14 para. 1 ODR Regulation
The EU Commission provides the possibility for online dispute resolution on a platform operated by it (the so-called "ODR platform"). The ODR platform can serve as a contact point for the extrajudicial resolution of disputes arising from online purchase contracts or service contracts. This platform can be accessed via the external link http://ec.europa.eu/consumers/odr.
The EU Commission provides the possibility for online dispute resolution on a platform operated by it (the so-called "ODR platform"). The ODR platform can serve as a contact point for the extrajudicial resolution of disputes arising from online purchase contracts or service contracts. This platform can be accessed via the external link http://ec.europa.eu/consumers/odr.